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Our most frequently asked questions…

Our Products

Where do you source your ingredients from ?

All our herb and flower extracts and base products are sourced from the UK. Our Neem herbs are sourced in India. The essential oils are ethically sourced from around the world.

Is all of your packaging UK sourced ?

Yes, all our packaging is sourced in the UK.

Can all of your packaging be recycled?

Yes, all our packaging is recyclable.

Are your products natural?

Yes, all our products use 69% to 100% natural botanical materials.

Do you test your products on animals?

No, we do not test our products or the ingredients within them on animals

Why do you use essential oils in your products?

We use essential oils within all our products as they are the only material used in the cosmetic industry that is holistic, i.e. affect the mind, body and spirit and promote a greater sense of wellbeing.

Can I use your products if I'm pregnant?

All of our products contain essential oils which in high doses are not recommended for use during pregnancy. However, if the product washes off (ie shower gels) it is safe to use but we advise that if you have any concerns, you should speak to your doctor.

Delivery

We add a small weight-based charge for postage and packaging [this is calculated when you go to the check out]. We will send your delivery by Royal Mail and may take about 5 days to reach you. However you can request next day delivery at an additional cost.

Orders must be placed before 12pm GMT for delivery the next working day.

Orders are only processed Monday - Friday, therefore if an order is placed on a Saturday it will not be processed until Monday and received Tuesday.

International delivery :   We ship overseas at cost.

We aim to dispatch all orders received before 12pm the same day (Monday - Friday). If goods are not in stock, we will either aim to dispatch within 36 working hours, or will inform you of the expected date of delivery.

Please note that orders are only processed on working days i.e. Monday - Friday (excludes Bank Holidays).